» Cisco Sprucing Up Call Centers With Social Media September 3, 2010 Building on the portfolio it acquired from GeoTel more than a decade ago, Cisco is planning to layer in social media technologies as it revamps its call center products.
» FCC Study Finds Broadband Speeds Lagging September 3, 2010 In its latest snapshot of the broadband market, Federal Communications Commission finds that less than half of households have sufficient connection speeds.
» Cisco Snags Arch Rock in Smart Grid Play September 3, 2010 Networking giant looks to advance its position in the burgeoning smart-grid market with the acquisition of Arch Rock, a firm specializing in wireless sensors that connect devices to a mesh network.
» Microsoft Begins Yahoo Ad Integration September 3, 2010 Software giant puts Yahoo advertisers on notice that the transition to its adCenter technology is underway, with hopes to complete the integration by October.
» Google, AOL Extend Search Agreement September 3, 2010 Under renewed agreement, Google will provide AOL's search and advertising technology for five more years, with an expansion into mobile and video content.
How Does Social Media Affect the Enterprise? By combining all of a staff member's friends, colleagues and family members into one cohort, social networks create new challenges.
IT Staffers Feeling Optimistic Despite the economy's challenges, a survey indicates that IT professionals are more confident than at any time in the last three years.
